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General Queries

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GENERAL QUERIES 66

We've compiled the most popular requests and frequently asked questions into a handy reference list for you to browse.

  1. Admin area: “Signed in” page
  2. Admin area: “Signed out” page
  3. How do I sign in a person who forgot to sign back in when returning?
  4. What are Quickpins?
  5. View/Edit Quickpins
  6. Logged in as front desk and can’t logout?
  7. Difference between “front desk” and “passtab admin” access logins
  8. Admin area: Export page. Export to CSV (Excel) Doc (Word), print report and/or save report.
  9. Admin area: Historical page
  10. You can see Anonymous appearing as a station name
  11. Error Message: CSRF validation failed
  12. Error Message: You must first accept the Passtab Terms & Conditions logged in with your Passtab Admin access via your computer
  13. Error Message: Wrong username or password
  14. Error Message: This IP address is temporarily blocked
  15. Error Message: Account is temporarily blocked
  16. Error message: The username {name} has not been activated or is blocked.
  17. Error Message: No data to display
  18. Error Message: Quickpin Not Found. Try again or see Admin Desk for help.
  19. Error Message: No Record Found with your details. Try again or see Admin Desk for help
  20. How do I sign out a person who forgot to sign out?
  21. Police Check/Blue Card
  22. Group Sign in/Sign out
  23. Do not move the Front Desk iPad during an emergency
  24. Can I purchase a single School license and upgrade to Mulit Campus later?
  25. Passtab uses smartphones in an emergency
  26. Special Requests
  27. Bulk sign in/sign out
  28. System Status and Connection Health Check Tool
  29. Does Passtab work offline?
  30. Understanding the Distinction between QR Code Posters and QR Code Scanning
  31. What is QR code scanning?
  32. What is RFID/HID scanning?
  33. The Hidden Risks of Auto-Fill: How Convenience Can Compromise Security
  34. Door access control (FOB/RFID/HID/Tap cards) integration with Passtab
  35. Door access control systems and Passtab
  36. How often does data sync to Passtab from Wonde?
  37. Importing student/staff or other data to Passtab
  38. There is a grey line/mark on the iPad Screen
  39. Status checker Offline but iPad has internet and Passtab works
  40. Edit/change a record
  41. Error message: The request timed out
  42. An SSL error has occurred and a secure connection to the server cannot be made. Would you like to connect to server anyway?
  43. Error message: CRSF validation failed
  44. Error message: 503
  45. Passtab iPad not working
  46. Working With Children Check – Live Validation Module: Error Messages Explained
  47. Brother label printer warranty
  48. Has Passtab completed the ST4S assessment?
  49. New iPad Station
  50. Why is there a shipping fee for hardware/accessories
  51. User Access Management – Adding, Blocking, Editing, Deleting Users
  52. Can I export from Passtab and import into another program?
  53. Admin area user privileges / restricted users
  54. Event sign in / busy sign in areas
  55. Error message: The certificate for this server is invalid…
  56. KCFErrorDomainCFNetwork error 310
  57. How to check your Passtab App version
  58. Check System Status (iPad Online/Offline)
  59. Privacy Policy
  60. Data Security, Privacy, Server and IT Specifications
  61. Red Flashing Button on Brother Label Printer
  62. Visitors creating their own Quickpin
  63. VIT/Teacher Registration Validation
  64. Is Working With Children Card Live Status Checks available in my state?
  65. Printed Labels For Quickpins
  66. Can I manage my own set up and configuration?
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